Technology Second Opinion

Would you choose the same tech again today?

An independent review of your technology, costs, security and AI — without replacing your IT team.

Take the 2-minute check Book a 15-minute call

Every item gets a verdict

  • Microsoft 365 Keep
  • Dropbox Business Cancel
  • Two phone suppliers Consolidate
  • Admin sign-ins without MFA Fix
  • Invoice approvals by email Automate
Example verdicts — yours come from your own review.

Sound familiar?

Over the years, you’ve picked up…

  • Microsoft 365
  • Teams — and Zoom
  • OneDrive — and Dropbox
  • A CRM, antivirus and backups
  • A phone system, domains and hosting
  • AI tools nobody approved

…and nobody has the whole picture.

The cost is quiet.

Unused licences
Paying for people who have left.
Duplicate tools
Three platforms doing one job.
Old contracts
Auto-renewed at yesterday’s prices.
Security gaps
Leavers who still have access.
Manual work
Hours that AI could now save.

None of it ever becomes a helpdesk ticket — so nobody is asked to fix it.

The 2-minute check

How in control is your technology?

Six quick questions about how your technology is run. Choose Yes only if you’re confident — if you’re not sure, choose No / not sure, because that’s usually where the issues are. Your result appears instantly, and nothing is sent anywhere unless you book a call.

Do you have one up-to-date list of every system and subscription you pay for?

With what each one costs and when it renews — Microsoft 365, phones, software, cloud storage, and anything paid on a company card. Without one list, nobody can see what’s wasted or what’s about to auto-renew.

When someone leaves, are their licences and access removed the same day?

Leavers’ accounts often keep running. You keep paying for their licences — and they may still be able to get into email, files or systems.

Does each job have just one tool?

For example: files in both OneDrive and Dropbox, meetings on both Teams and Zoom, or two phone suppliers. Duplicates cost twice and make information harder to find.

Do all admin accounts use multi-factor authentication (MFA)?

Admin accounts can change anything in your systems. MFA asks for a code or an app approval as well as the password, so a stolen password alone isn’t enough to get in.

Do staff know which AI tools they can use — and what data must never go into them?

People often use tools like ChatGPT on personal accounts to save time. Without clear rules, client or company information can end up somewhere you don’t control.

Has anyone looked at which repetitive tasks AI or automation could now take over?

Things like chasing invoice approvals, copying data between systems or answering routine emails — work that quietly takes up hours every week.

The Technology Second Opinion

One independent review. Every item gets a verdict.

We look across your whole setup, then give management a plain-English report: current spend, waste, security gaps and what AI could now do better or cheaper.

What we review

  • IT
  • Software
  • Subscriptions
  • Cyber security
  • AI
  • Phones
  • Cloud
  • Backups
  • Websites & domains
  • Suppliers
  • Workflows

Five verdicts

Keep
Right tool, right price, well used.
Cancel
Unused, unneeded or forgotten — stop paying.
Consolidate
Several tools or suppliers doing one job.
Fix
A security gap, misconfiguration or contract risk.
Automate
Manual work that AI can now do better or cheaper.

Technology Second Opinion

Executive scorecard

Example layout
Current technology spend
£ —per year
Waste identified
£ —per year
Potential annual saving
£ —per year
Security exposures
—High · Medium · Low
Processes ready for AI or automation
—processes
Items reviewed
—systems · suppliers · contracts

Verdict register

ItemCategoryVerdictWhyPriority
Microsoft 365ProductivityKeepCore platform, well used—
Dropbox BusinessStorageCancelDuplicates OneDrive and SharePointMedium
Two phone suppliersTelecomsConsolidateTwo contracts doing one jobMedium
Admin accountsSecurityFixAdmin sign-ins without MFAHigh
Invoice approvalsWorkflowAutomateChased by email and spreadsheetMedium
Illustrative layout only. Every figure and verdict in your report comes from your own review.

Alongside your IT

Your IT provider is the accountant. We’re the auditor.

Day-to-day support and an independent review are different jobs. We don’t replace your IT team or provider — we give management the independent view, and they can carry out every recommendation.

  • Keep your IT team

    The review backs your IT lead or provider up — and helps get the decisions and budget they need.

  • They can do the work

    Every action is written so your team or provider can carry it out. We only help if you ask.

  • Read-only, under NDA

    We work mostly from invoices, licence lists and contracts, with read-only access wherever possible.

  • Written for the board

    Money, risk, time and decisions — not tickets and jargon. The front page reads in two minutes.

How it works

From one conversation to lasting control.

  1. A 15-minute call

    We learn how your technology is looked after today, and whether a review would be useful.

  2. Your Second Opinion

    We review the whole setup and deliver a board-level report with a verdict on every item.

  3. Put it right — if you choose

    Your IT team or provider makes the changes, or NXAPP supports the work.

  4. Stay in control

    With TechButler, every quarter: what’s new, obsolete, wasteful, exposed — or ready for AI.

FAQs

Questions, answered.

We already have an IT company. Why would we need this?

Most businesses we speak to do. Day-to-day support and an independent review are different jobs — like an accountant and an auditor. We don’t replace your IT team or provider; we give management an independent view of the whole setup.

Are you just trying to sell us IT support?

No. Every recommendation is written so your existing IT team or provider can carry it out. Some businesses later ask us to help or keep things under review, but that is entirely your choice.

What does the review cover?

IT, Microsoft 365, software and subscriptions, cloud, cyber security, backups, phones, domains and websites, AI tools, suppliers, contracts and workflows. Every item gets one verdict: keep, cancel, consolidate, fix or automate.

What access do you need? Is it safe?

Mostly invoices, licence lists and contracts, with read-only access wherever possible. We’re happy to sign an NDA and to work through your IT provider.

We’ve just had an IT audit. Is this the same thing?

Usually not. A technical or security audit looks at systems. The Second Opinion is a management view across spend, subscriptions, suppliers, contracts, workflows, security and AI — and it tells you what to keep, cancel, consolidate, fix or automate.

Book your call

15 minutes. A straight answer.

Tell us a little about your setup. We’ll tell you honestly whether a Technology Second Opinion would be useful — and what it would look at.

  • No need to replace your IT team or provider
  • Plain English, written for management
  • No obligation after the call

Book a 15-minute call

We’ll reply to arrange a time that suits you.

We’ll only use your details to reply to your enquiry. See our privacy notice.

Let’s talk

Tell us what you need.

Send us a message and the NXAPP team will get back to you.

We’ll only use your details to reply to your enquiry. See our privacy notice.