TechButler
Your entire IT department. Without building one.
TechButler combines real people, intelligent automation and the NXAPP client platform to manage your users, devices, Microsoft 365, networks, security and day-to-day technology — so your team can get on with their work.
What you get
Everything TechButler covers.
Helpdesk support
A friendly, knowledgeable team your staff can reach when something breaks — by email, phone or the client platform.
Device management
Laptops, desktops and mobiles set up, patched, monitored and kept compliant, wherever your people work.
Microsoft 365 administration
Users, licences, mailboxes, Teams and SharePoint managed properly — with the security settings switched on.
Proactive security
Endpoint protection, MFA, patching and monitoring as standard, not as an optional extra.
Networks & Wi-Fi
Office networks, firewalls and Wi-Fi that stay fast and secure, with issues spotted before users notice.
Starters & leavers
New joiners ready on day one, and leavers' access removed the same day — every time, with a record.
How it works
A clear path from day one.
Discover
We audit your users, devices, accounts and risks, and agree what good looks like for your business.
Onboard
Your estate moves onto the NXAPP client platform, with monitoring, security baselines and documentation in place.
Manage
Day-to-day support, maintenance and changes handled by the TechButler team, with automation doing the repetitive work.
Improve
Regular reviews of tickets, risks and spend, with a clear roadmap for what to fix or upgrade next.
Why TechButler
Built around the way you work.
Most growing businesses reach a point where IT becomes a distraction. Someone in the office becomes the accidental IT person, passwords live in spreadsheets, and nobody is quite sure whether the backups work.
TechButler fixes that without the cost of hiring a full team. You get a dedicated support function, proper security and a documented, well-run estate — delivered through a single partner.
What makes it different:
- Real people, not just a ticket queue. You deal with a team that knows your business and your systems.
- Automation where it helps. Routine checks, patching and alerts run automatically, so issues are caught early and the people can focus on your users.
- One platform, full visibility. The NXAPP client platform shows your devices, users, security status and requests in one place.
- Security built in. Every TechButler client gets a security baseline — because support without security is only half the job.
FAQs
Questions, answered.
Who is TechButler for?
Growing businesses that rely on technology but don't want to build and manage an in-house IT department — typically from a handful of staff up to a few hundred.
Can TechButler work alongside our existing IT person?
Yes. Many clients use TechButler to support an internal IT lead — taking on the helpdesk, monitoring and security work so they can focus on projects.
How do our staff raise a request?
Through the NXAPP client platform, by email or by phone. Every request is logged, so you can see what's been done and how quickly.
What does it cost?
TechButler is priced per user per month, based on the level of support and security you need. We'll give you a clear proposal after a short discovery call.
Let’s talk
Let’s talk about TechButler.
Tell us where you are today and where you want to be. We’ll show you exactly how we’d get you there.