NX Cyber · Protection & Response

IT Disaster Recovery

IT disaster recovery prepares your business to get systems, data and operations back up after a serious disruption, whether that's a cyber attack, hardware failure, or an incident at your premises.

What you get

Plans and systems to recover after disruption

Recovery planning

A documented plan covering which systems and data matter most, and the order in which they should be restored.

Backup strategy review

Assessment of what's currently backed up, how often, and whether copies are stored securely and separately from your live systems.

Restoration testing

Periodic testing of backups and recovery steps, so you know they actually work before you need them in a real incident.

Ransomware recovery readiness

Preparation specifically for ransomware scenarios, including isolated backups and a plan for restoring systems without paying attackers.

Business continuity planning

Guidance on keeping critical operations running, or resuming them quickly, while full systems are being restored.

Cloud & offsite backup

Working with secure, offsite backup arrangements so a single event at your premises can't take out your only copy of your data.

How it works

A clear path from day one.

  1. Assess

    We review what data and systems your business depends on, and how quickly each would need to be restored.

  2. Plan

    A disaster recovery plan is documented, covering priorities, responsibilities and the practical steps to take when something goes wrong.

  3. Implement

    Backup and recovery arrangements are put in place or improved, including offsite and ransomware-resistant copies.

  4. Test & review

    Plans and backups are tested periodically and updated as your systems, data and business needs change.

IT Disaster Recovery

Built around the way you work.

Most businesses assume their backups will work when they’re genuinely needed. Far fewer have actually tested that assumption properly. IT disaster recovery closes that gap, giving you a documented, tested plan for getting back up and running after something goes seriously wrong.

Who it’s for

This service suits businesses that depend on their systems and data to operate, which today means almost every business, regardless of size or sector. It’s particularly valuable if you’ve never formally tested your backups, don’t have a written recovery plan, or have grown to the point where “we’ll sort it out if it happens” is no longer a sensible answer.

Disaster recovery works closely alongside cloud backup and the wider protections in NX Cyber, rather than replacing either.

What’s included

A disaster recovery engagement typically covers:

  • A documented plan setting out priorities, responsibilities and recovery order
  • Review of your current backup arrangements, including frequency, location and security
  • Testing of backups and recovery steps, so failures are found before a real incident
  • Specific preparation for ransomware, including isolated, attacker-resistant backup copies
  • Guidance on keeping critical operations running while full systems are restored

The result is a plan that reflects how your business actually works, not a generic template that assumes every system matters equally. Some systems need to be back within hours; others can reasonably wait a few days, and the plan should say which is which.

How it works

We start by understanding what your business genuinely depends on and how quickly each system or dataset would need to be restored if it were lost. That informs a documented recovery plan covering priorities, responsibilities and the practical steps to follow under pressure.

From there, we help implement or improve the backup and recovery arrangements the plan depends on, including offsite and ransomware-resistant copies, and test them periodically so you’re not finding out they don’t work at the worst possible moment. Testing is kept practical and low-disruption, rather than a major project in itself.

Why NXAPP

Disaster recovery planning from NXAPP is practical rather than theoretical: plans are written to be usable during a stressful, time-pressured incident, not filed away and forgotten. Because it sits within NX Cyber, recovery planning connects naturally with our cyber incident response service, so if the worst happens, containment and recovery work together rather than as two separate conversations.

If disaster recovery highlights gaps in your current backup setup, our cloud backup service can put secure, offsite backups in place. And if you’re recovering from an active incident right now, our cyber incident response service is the place to start.

To talk through your disaster recovery needs, get in touch.

FAQs

Questions, answered.

What's the difference between backup and disaster recovery?

Backup is having copies of your data. Disaster recovery is the wider plan for restoring systems, applications and operations after a serious incident, using those backups as one part of it.

Can disaster recovery protect us from ransomware?

A well-designed plan reduces the impact significantly. Isolated, tested backups mean you can restore systems without relying on attackers, though prevention through NX Cyber's other services remains just as important.

How do you decide what to prioritise?

We work with you to identify which systems and data are most critical to keep your business running, and plan the recovery order around that rather than treating everything as equally urgent.

Does this replace our existing backup solution?

Not necessarily. We can review and improve your existing backups, including [cloud backup](/services/nx-cloud/cloud-backup/), or help you put a suitable solution in place if one doesn't currently exist, then build recovery planning around whatever you choose.

How often should our recovery plan be tested?

This depends on your business, but plans and backups that are never tested are a common reason recovery fails when it's actually needed, so periodic testing matters more than hitting an exact frequency.

Let’s talk

Talk to us about IT Disaster Recovery.

Tell us where you are today and where you want to be. We’ll show you exactly how we’d get you there.