NX Cyber · Protection & Response
Managed Cyber Security
Managed cyber security puts the day-to-day work of keeping your business protected in our hands, with monitoring, patching, access control and response handled continuously so nothing waits for someone to notice.
What you get
Ongoing, hands-on management of your security
Continuous monitoring
Devices, accounts and cloud services are watched for suspicious activity, with alerts triaged as they arise.
Patch & update management
Operating systems, applications and devices are kept up to date, closing known vulnerabilities before they're exploited.
Access & identity management
Multi-factor authentication, conditional access and account permissions are maintained and reviewed on an ongoing basis.
Email & endpoint protection
Filtering, impersonation protection and endpoint security tools are configured, maintained and monitored day to day.
Regular reporting
Straightforward reports on your security posture, activity handled and recommended next steps, without unnecessary jargon.
Ongoing Cyber Essentials support
Help keeping the controls behind the UK government-backed Cyber Essentials scheme in place year after year, not just at renewal.
How it works
A clear path from day one.
Onboard
We review your current setup, agree scope and bring your devices, accounts and cloud services under management.
Secure
Baseline controls are put in place, including MFA, patching and email authentication, closing the biggest gaps first.
Monitor & maintain
Ongoing monitoring, patching and account management run in the background, with issues addressed as they're found.
Report & improve
Regular reviews and reporting keep you informed and highlight where your security should evolve next.
Managed Cyber Security
Built around the way you work.
Good security isn’t a one-off project. Settings drift, new starters need access, software needs patching, and new threats appear constantly. Managed cyber security keeps all of that under control, without it landing on your desk.
Who it’s for
This service suits businesses that want their day-to-day security genuinely handled, rather than reviewed once and left to gradually go out of date. It works whether you have no dedicated security resource at all, or an internal IT contact who would rather focus on projects than routine security maintenance.
Managed cyber security is delivered as part of NX Cyber, and can run alongside TechButler managed IT support or your existing IT provider without conflict.
What’s included
Rather than a single project with an end date, managed cyber security is an ongoing service built around:
- Continuous monitoring of devices, accounts and cloud services
- Regular patching and updates across your technology estate
- Multi-factor authentication and access permissions kept current as people join, move and leave
- Email security and endpoint protection configured and maintained over time
- Regular, plain-English reporting on your security posture
- Ongoing support keeping Cyber Essentials-aligned controls in place, not just at renewal time
How it works
We start by bringing your devices, accounts and cloud services under management, and closing the biggest gaps first, typically MFA, patching and email authentication. From there, monitoring, patching and account management run continuously in the background, with anything unusual investigated and contained as part of the service.
You’re kept informed through regular reporting rather than being left to wonder what’s happening behind the scenes, and the service adapts as your business grows, adds new systems, or takes on new staff and new suppliers.
None of this depends on you remembering to ask for it. Monitoring, patching and access reviews happen on a schedule, so security improves steadily instead of only being addressed when something forces the issue.
Why NXAPP
Managed cyber security from NXAPP focuses on the controls that stop the majority of real-world attacks, applied consistently rather than as a one-off exercise. Because it sits within NX Cyber, it connects naturally with cyber security awareness training for your staff and our cyber incident response service if something does go wrong.
If a serious incident does happen, you’re not starting from scratch with an unfamiliar provider — the team managing your day-to-day security already understands your environment.
Related services
If you’d like an independent view of where things stand before committing to an ongoing service, a cyber security audit is a sensible first step. For strategic advice on priorities and budget, see cyber security consultancy.
To find out how managed cyber security would work for your business, get in touch.
FAQs
Questions, answered.
What does 'managed' actually mean day to day?
It means the monitoring, patching, account management and basic response work is carried out for you on an ongoing basis, rather than something you have to remember to do or chase someone else about.
Do we need an internal IT team as well?
Not necessarily. Managed cyber security can run alongside an internal team or an existing IT provider such as TechButler, or act as your main security function on its own, depending on what your business already has in place.
How is this different from a one-off audit?
An audit is a point-in-time assessment. Managed cyber security is the ongoing work of maintaining and improving your security continuously, often based on what an audit or consultancy identifies as your starting priorities.
What happens if something suspicious is detected?
Suspicious activity is investigated and contained as part of the service, with more serious incidents escalated into our dedicated cyber incident response process so nothing is left waiting for someone to notice it later.
NX Cyber
More NX Cyber services.
Protection & Response
- Cyber Security ConsultancyIndependent advice and a clear security roadmap
- Cyber Security AuditIn-depth review of your current security posture
- Managed Cyber SecurityOngoing, hands-on management of your security
- IT Disaster RecoveryPlans and systems to recover after disruption
- Cyber Incident ResponseFast, calm support when an incident happens
Let’s talk
Talk to us about Managed Cyber Security.
Tell us where you are today and where you want to be. We’ll show you exactly how we’d get you there.